Information for Guests


On weekdays, guests are allowed to enter the park from 8:00 a.m. to 5:00 p.m. On weekends entrance is allowed until 6:30 pm. Please carry a flashlight with you if you'll be entering the park after 5 pm.

Check In for El Refugio, Tángara's Nest and Cabins - 3 p.m. Check Out at 2 p.m. Additional 1 night stay will be charged after this hour.

Meal times at El Refugio (for lodging at El Refugio, Cabins y Camping, and Nests):
Breakfast: 8:00 a.m. a 9:30 a.m.
Lunch: 12:30 p.m. a 2:00 p.m.
Supper: 7:00 p.m. a 8:30 p.m.

Please abstain from bringing outside drinks or food into the hostel rooms, Cabins, or Nests.

Alcoholic beverages and illegal substances are strictly prohibited.

We reserve the right of admission.


If you wish to modify the date of your reservation, please contact our offices ((57-1-3683114, 57-1-3683118, 57-1-3688733) 72 hours before the scheduled reservation, in order to avoid the penalties contemplated in article 65 of Ley 300 of 1996.